Privacy Policy

Effective Date: December 6, 2024

At TinoCarLED, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website (tinocarled.com), use our services, or make a purchase. By accessing and using our website and services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information.

  • Personal Information: Personal information refers to any data that can identify you individually. This may include your name, email address, phone number, shipping address, billing address, payment information (credit card or other payment methods), and any other details you provide when making a purchase, registering for an account, or contacting customer support.

  • Non-Personal Information: We also collect data that does not identify you personally but helps us improve your experience on our website. This may include data such as your IP address, browser type, device information, usage statistics, and website interactions.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Processing Orders: To process and fulfill your orders, and communicate with you regarding your order status, shipping details, and customer service inquiries.
  • Improving Our Services: To enhance our website functionality, improve the user experience, and ensure our services meet your needs.
  • Marketing: With your consent, we may use your email address to send you promotional materials, special offers, or newsletters.
  • Fraud Prevention: To detect and prevent fraudulent activity and protect the integrity of our services.
  • Customer Support: To respond to inquiries, provide support, and handle returns, refunds, or other issues related to your order.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your personal information with trusted service providers (e.g., payment processors, shipping carriers, marketing partners) who assist in providing services such as processing payments, shipping orders, or sending marketing materials.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior, preferences, and interactions with our website. Cookies are small files stored on your device that help us personalize your experience, track website traffic, and analyze trends.

  • First-party cookies: These are set by our website to improve your experience.
  • Third-party cookies: These may be set by service providers such as Google Analytics, which help us monitor and improve our website’s performance.

You can control or disable cookies through your browser settings, but please note that doing so may affect the functionality of certain features on our website.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption technologies, firewalls, and secure payment processing systems, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Update: Correct or update your personal information.
  • Delete: Request the deletion of your personal information.
  • Opt-out of Marketing: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
  • Cookies: You can control cookies through your browser settings.

If you wish to exercise any of your rights, please contact us at the information provided below.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us using the following information:

Contact Information: